Terms of service

Effective date: June 16, 2026

Welcome to Arthur Wells. By using this website and placing an order, you agree to these terms.

Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.

Products, descriptions and pricing

We describe our products as accurately as we can, including their materials, on each product page. Colours may appear slightly different depending on your screen. All prices are shown in US dollars and may change at any time. We reserve the right to correct errors, refuse or cancel an order, and limit quantities, including after an order has been placed. If we cancel an order you have paid for, we will refund you in full.

Orders and payment

Submitting an order is an offer to buy. Your order is accepted when we send confirmation or dispatch the items. You confirm that the payment details you provide are valid and your own.

Shipping, returns and refunds

Delivery times, costs, returns and refunds are governed by our Shipping Policy and our Returns and Refunds Policy, which form part of these terms.

Intellectual property

All content on this site, including text, images, logos and design, belongs to Arthur Wells and may not be copied or used without our permission.

Acceptable use

You agree not to misuse the site, attempt to disrupt it, or use it for any unlawful purpose.

Disclaimers and liability

The site and products are provided as is, to the fullest extent permitted by law. To the extent the law allows, our liability for any claim relating to an order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of the State of California, USA.

Changes

We may update these terms from time to time. Continued use of the site means you accept the current version.

Contact

Email support@arthur-wells.com or call (323) 651-1502, Mon to Fri, 9am to 5pm PST.

5300 S Eastern Ave, Commerce, CA 90040, USA